Keep your IT personnel up-to-date on important events. |
Broadcast messages keep analysts informed of server outages, changes in procedure, and other firm-wide messages.
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| | Broadcast Dialog >>
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Informative Messages provide procedural changes in a timely manner.
System Outages inform analysts of system down-times and upgrades.
Ticket Windows includes all active broadcast messages, keeping analysts up-to-date with firm-wide events while working with the end-user.
Tickets Linked to system outages allow tickets relating to the same firm-wide issue to be handled and closed as a group.
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