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This Statement describes how IQTrack Inc collects, uses, and discloses certain personally identifiable information
that it receives in the United States from the European Union ("EU Personal Data") both on our Web site located at www.IQTrack.com
and offline. In particular, IQTrack recognizes that the European Union has established strict protections regarding the handling
of EU Personal Data, and IQTrack therefore has elected to adhere to the US-EU Safe Harbor Privacy Principles (the "Safe Harbor")
with respect to such EU Personal Data that it receives in the United States. For further background and information about the Safe Harbor,
and to see IQTrack’s representation on the Safe Harbor List, please refer to the U.S. Department of Commerce's website
at www.export.gov/safeharbor.
IQTrack complies with the U.S.-Swiss Safe Harbor Framework as set forth by the U.S. Department of Commerce regarding the collection,
use, and retention of personal information from European Union member countries and Switzerland. IQTrack has certified that it
adheres to the Safe Harbor Privacy Principles of notice, choice, onward transfer, security, data integrity, access, and enforcement.
To learn more about the Safe Harbor program, and to view IQTrack’s certification, please visit
www.export.gov/safeharbor/
In general, IQTrack may obtain EU or Swiss Personal Data in the United States about several different types of individuals, including (i)
website visitors, (ii) clients, and (iii) end users,. IQTrack's practices with respect to each of these types of individual
data subjects are described below.
IQTrack provides a wide variety of services and solutions to its business clients (each, a "Client") that facilitate services
for their employees ("End Users"). In these cases, personal data collected from End Users is owned by the applicable Client, and
IQTrack processes this data on the Client's behalf. There may be limited instances in which IQTrack owns and processes
personal data collected from End Users on its own behalf, rather than on behalf of a Client. In all instances, IQTrack will
obtain access to EU or Swiss Personal Data about End Users in the course of operating Web sites, providing contractually obligated services,
and providing customer care and other related services. Such data may include, name, billing address, business address, email address,
telephone number, , and other information, depending on the particular Client, Web site or other application or service at issue.
In all instances, IQTrack will not share, sell, rent or trade with third parties for promotional purposes any personal data
processed by IQTrack, unless IQTrack is directed to do so by a Client who owns such personal data.
IQTrack may obtain various types of EU or Swiss Personal Data about our business clients or their end users. Such data may include contact
information (names, business addresses, phone and fax numbers, and email addresses); information about products and services ordered or
provided; financial and payment information; user ID, passwords, and information collected through Internet-based activities, and other
transaction-related data.
IQTrack may use these types of EU or Swiss Personal Data for business purposes, including to deliver or provide services; to establish or
maintain client and business relationships; to provide access to Internet-based activities; to perform accounting functions; and to
conduct other activities as necessary or appropriate in connection with the servicing and development of the business relationship.
Our business clients or their consumers may contact us if any of their EU or Swiss Personal Data changes, or if they would like to access and
correct EU or Swiss Personal Data that we maintain about them. If you are an employee of our client please contact your local human resources
representative (i.e. the human resources representative of your employer / our client), as that might be the most efficient means of
addressing your issues. In any event, such persons can also contact us by sending an email to the
Privacy Office, or by using the information at the end of
this privacy statement. We will respond to your request to access within 30 days.
Wherever we obtain access to EU or Swiss Personal Data about Data Subjects or End Users, we are acting as a mere data processor on behalf of our
business clients, and we therefore conduct such activities strictly in accordance with their instructions and pursuant to our contractual
arrangements with them. If you are a an End User with an existing relationship with one of our Business Clients, you should refer to the
Client's website to understand the privacy practices that apply to EU or Swiss Personal Data that we may maintain about you. Moreover, if you would
like to access and review your EU or Swiss Personal Data, you should contact our Business Client with any such requests. We will cooperate as
appropriate with requests from our Business Clients to assist with such responses.
If you would like to inquire about a job that may be of interest to you, we will collect your name, address, email address, phone number,
and allow you to upload your resume. We use this information for the sole purpose of determining if we may have a position that would work
best for you.
If you choose to use our contact us form on the Web site we will collect your name, email address and phone number. We use this information
for the sole purpose of responding to your request.
We use other third parties such as the software of a Service Desk Software company to capture client service request data, a hosted Contact
Center platform to process and deliver calls, chats, and emails from our clients, a hosted Customer Relationship Management (CRM) software
provider to manage sales and client information, and a check processing company in order to process any payments that have come in via check
or money orders. When you sign up for our services we will share your name, billing address, credit card information or financial information
as necessary for the third party to provide that service.
These third parties are prohibited from using your personally identifiable information for promotional purposes.
All billing information is collected offline, we take steps to insure the offline security of your payments. Please see our “Data Security
and Integrity” section below for how we handle sensitive information collected offline.
We reserve the right to disclose your personally identifiable information as required by law and when we believe that disclosure is necessary
to protect our rights and/or comply with a judicial proceeding, court order, or legal process served either on our Web site or to our Company
directly.
IQTrack may disclose EU or Swiss Personal Data to business partners and subcontractors as necessary in connection with the performance of requested
services or solutions, or as otherwise appropriate in connection with a legitimate business need. IQTrack may also disclose US, EU, or Swiss
Personal Data as necessary in connection with the sale or transfer of all or part of the business. In these situations, IQTrack will
require the recipient of the data to protect the data in accordance with the relevant principles in the Safe Harbor, or otherwise take steps
to ensure that the EU or Swiss Personal Data is appropriately protected. IQTrack may also disclose EU or Swiss Personal Data where required or permitted by
law, or where IQTrack believes that such disclosures are appropriate in connection with a law enforcement request.
A cookie is a small text file that is stored on a user’s computer for record-keeping purposes. We use cookies on this site. We do not link
the information we store in cookies to any personally identifiable information you submit while on our site.
We use session cookies to make it easier for you to navigate our site. A session ID cookie expires when you close your browser.
We post client testimonials on our web site which may contain personally identifiable information. We do obtain the client's consent via
email prior to posting the testimonial to post their name along with their testimonial.
Email Communications
When signing up for the service you are automatically opted-in to receiving marketing emails. You may at any time unsubscribe from receiving
these types of email communications by following the unsubscribe instructions within each email communication.
We will send you strictly service-related announcements on rare occasions when it is necessary to do so. For instance, if our service is
temporarily suspended for maintenance, we might send you an email.
Generally, you may not opt-out of these communications, which are not promotional in nature.
We will communicate with you in response to your inquiries, to provide the services you request, and to manage your account. We will
communicate with you by email or telephone, in accordance with your wishes.
If you click on a link to a third party site, you will leave www.IQTrack.com and go to the site you selected. Because we cannot control
the activities of third parties, we cannot accept responsibility for any use of your personally identifiable information by such third parties,
and we cannot guarantee that they will adhere to the same privacy practices as IQTrack. We encourage you to review the privacy statements
of any other service provider from whom you request services.
IQTrack utilizes global hosting centers that store and process EU and Swiss Personal Data in various locations in the United States. IQTrack
takes reasonable precautions to protect EU and Swiss Personal Data in these centers and in other locations in the United States from loss, misuse and
unauthorized access, disclosure, alteration, and destruction. IQTrack also makes reasonable efforts to keep EU and Swiss Personal Data reliable for
its intended use, accurate, current, and complete.
We follow generally accepted industry standards to protect the personally identifiable information submitted to us on our Web site, both
during transmission and once we receive it. No method of transmission over the Internet, or method of electronic storage, is 100% secure,
however. Therefore, while we strive to use commercially acceptable means to protect your personal information, we cannot guarantee its
absolute security.
If you have any questions about security, you can contact us by using the contact form on our web site."
If you have any questions about this safe Harbor Privacy Statement, or if you would like to request access to EU or Swiss Personal Data that
we may maintain about you, please contact us as follows:
| IQTrack |
| Attention: Privacy Office |
| 233 Peachtree Street NE |
| Suite 1100 |
| Atlanta, GA 30303 |
| United States |
| Phone: 866-698-7837 |
| Fax: 866-491-5246 |
| Email: Contact Form |
IQTrack has been awarded TRUSTe's Privacy Seal signifying that this privacy policy and practices
have been reviewed by TRUSTe for compliance with
TRUSTe's program requirements including transparency,
accountability and choice regarding the collection and use of your personal information. The TRUSTe
program does not cover information that may be collected through downloadable software.
TRUSTe's mission, as an independent third party, is to accelerate online trust among consumers and
organizations globally through its leading privacy trustmark and innovative trust solutions. If you
have questions or complaints regarding our privacy policy or practices, please contact us at Privacy
Complaints, IQTrack, 233 Peachtree St. NE, Atlanta, GA, USA 30303. If contacting us does not
resolve your complaint, you may raise your complaint with TRUSTe by Internet at
http://watchdog.truste.com/pvr.php?page=complaint&url=IQTrack.com,
fax at 415-520-3420, or mail at Watchdog Complaints,
TRUSTe, 55 2nd Street, 2nd Floor, San Francisco, CA, USA 94105. If you are faxing or mailing
TRUSTe to lodge a complaint, you must include the following information: the name of company,
the alleged privacy violation, your contact information, and whether you would like the particulars
of your complaint shared with the company. For information about TRUSTe or the operation of TRUSTe's
dispute resolution process, see
http://watchdog.truste.com/pvr.php?page=complaint&url=IQTrack.com or request this
information from TRUSTe at any of the addresses listed above. The TRUSTe dispute resolution process
shall be conducted in English.
IQTrack complies with the EU Safe Harbor framework as set forth by the Department of Commerce
regarding the collection, use, and retention of data from the European Union
If we decide to change our privacy policy or practices, we will post those changes to this privacy
statement, the home page, and other places we deem appropriate so that you are aware of what information
we collect, how we use it, and under what circumstances, if any, we disclose it.
We reserve the right to modify this privacy statement at any time, so please review it frequently.
If we make material changes to this policy, we will notify you here, by email, or by means of a
notice on our home page.
| IQTrack |
| Attention: Privacy Office |
| 233 Peachtree Street NE |
| Suite 1100 |
| Atlanta, GA 30303 |
| United States |
| Phone: 866-698-7837 |
| Fax: 866-491-5246 |
| Email: Contact Form |
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